Privacy Policy

Privacy Policy for Aquaa Exchange

Effective Date: October 15, 2026

At Aquaa Exchange, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our commercial and industrial water treatment solutions and services.

1. Information We Collect

We may collect personal identification information from users in various ways, including, but not limited to, when users visit our site, register on the site, request a quote, place an order, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available. Information we may collect includes:

• Personal Data: Name, email address, phone number, and company or project details.
• Order & Financial Data: Billing information, GST details, and payment transaction records necessary for equipment purchases, installations, and service contracts.
• Usage Data: Information about how you use our website, including IP addresses, browser types, and access times.

2. How We Use Collected Information

Aquaa Exchange collects and uses user personal information for the following purposes:

• To process transactions, orders, and installation or service requests securely.
• To improve customer service and respond to your technical support and maintenance needs more efficiently.
• To send periodic emails regarding your orders, billing, or system maintenance schedules.
• To personalize user experience and understand how our users as a group utilize our services.

3. Data Protection and Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction information, and data stored on our site. All sensitive and private data exchange happens over a secure communication channel.

4. Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates. We may use third-party service providers (such as payment gateways and logistics/delivery partners) to help us operate our business and the site or administer activities on our behalf.

5. Cookies

Our site may use "cookies" to enhance user experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

6. Changes to This Privacy Policy

Aquaa Exchange has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

7. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Email: info@aquaaexchange.com
Phone: +91 8826357919